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Preventing Cargo Loss and Contributing to Service Quality

Preventing Cargo Loss and Contributing to Service Quality

Preventing cargo loss and contributing to service quality are not incompatible objectives. Conexbird has developed and patented technology that automates the surveillance of the cargo loading and unloading.  The service allows for analysis of every single parcel’s condition, parcel handling forces, parcel placement in the container (or transport unit) and the lashing. If it detects any changes that can harm the goods or container, the Cloud-based service notifies the employee handling the cargo.

Presently none of the different methods used to prevent and detect cargo damage are as capable as the Conexbird product line.  With 65% of cargo claims related to the container loading transport phase, shippers and insurance companies require better loss prevention methods. Especially, in highly competitive markets where customers’ top supply chain demand is for the product order to be complete, on time and damage free.

Infused with self-learning artificial intelligence (AI) technology, Conexbird’s data loggers (at loading and unloading operations) use AI to analyze machine vision, vibration and gas data. Conexbird’s service creates a virtual seal of the loaded container transport unit (CTU). Anywhere where there is a Conexbird data logger in the supply chain the virtual seals can be checked and tested to determine if anything has happened to the CTU or inside it.

Users of the Conexbird products will know if their cargo has been damaged, removed, shifted, changed, or if lashing has loosened or something added to the CTU.

The virtual seal technology intelligently compares vibration data sets at various points along the supply chain. Cargo fluidity in logistics operations is vital. Since Conexbird vibration data loggers can be placed anywhere (such as lifting a container on a truck, a ship or at the unloading warehouse) the virtual seal can be monitored in real time leading to corrective action.

Warehousing and logistics companies are benefiting from the using of Conexbird’s service.  A pioneering Finish warehousing company Kemi Shipping is using the service for monitoring paper roll damage. The service guarantees that the rolls are flawless when receiving them from the mill and when loaded to containers or Ro-Ro ships., The company is now able to provide critical performance data to the customer at every stage of the loading.  Thus, shifting the emphasis of their operation to proactive cargo handling and not time-consuming and expensive manual processes used to adjudicate a damage claim for any parcel or container that they have loaded.

Project cargo interests such as Transval is benefiting from the application of the new technology. Ensuring the cargo loading and lashing integrity of big expensive machinery when using a flat rack container is paramount.  Shippers or stevedores can analyze the information generated by the Conexbird system to ensure there are enough ties in the right places and at the correct angles to optimally secure the cargo and the safety of the logistics staff.  Further vibration analysis is performed after transport to assesses if any ties have loosened or whether the load has shifted too much. The results of the work are quickly displayed and presented in reports contributing to a quality management process and culture of continuous improvement.

The above examples demonstrate that preventing cargo loss and contributing to service quality are not incompatible objectives.